Intermittent Authentication Issues with Delivery Solutions API(s)

Incident Report for Delivery Solutions

Resolved

This incident has been resolved.

Posted Jan 16, 2025 - 10:20 CST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 16, 2025 - 09:37 CST

Identified

We are currently see elevated error rates due to intermittent Authentication Issues with Delivery Solutions API(s).

We are actively working on a fix.

Posted Jan 16, 2025 - 08:11 CST

This incident affected: APIs (Place Order, Delivery Assurance, Smart Windows, Rates).